Terms of Service
Welcome to Bilko Inc. These Terms of Service govern your use of our website and the purchase of our hardware products. By accessing our site or purchasing from us, you agree to be bound by these terms.
1. Payments and Pricing
We aim to provide clear and transparent pricing for all our technology products.
- Accepted Methods: We accept Credit Cards (Visa, Mastercard, Amex), PayPal, and Wire Transfers.
- Sales Tax: Applicable sales tax will be added to your order total based on your shipping destination as required by law.
- Pricing Errors: We reserve the right to cancel orders arising from pricing errors or hardware availability issues.
2. Shipping and Delivery
Bilko Inc. provides domestic and international shipping options.
- Responsibility: While we package our hardware to the highest standards, risk of loss passes to you upon delivery to the carrier.
- Shipping Damage: If your item arrives damaged, you must contact us within 48 hours of delivery. We will assist you in filing a claim with the carrier and coordinate a replacement or refund for you.
3. Hardware Warranty
All hardware sold by Bilko Inc. includes a 60-day limited warranty covering manufacturing defects. This warranty begins on the date of delivery.
Warranty Exclusions
Our warranty does not cover issues caused by user modification or environmental factors, including:
- Overclocking: Damage caused by overclocking CPUs or GPUs beyond factory settings.
- Physical Damage: Drops, liquid spills, or unauthorized third-party repairs.
- Software: We are not responsible for software issues, OS corruption, or virus infections.
4. Returns and Refunds
If you are not satisfied with your purchase, you may return it under the following conditions:
- Return Window: Items must be returned within 30 days of the delivery date.
- Condition: Hardware must be returned in its original packaging with all accessories and manuals included.
- Restocking Fee: A 15% restocking fee applies to all opened or used electronics returns.
- Return Shipping: The customer is responsible for return shipping costs unless the item is defective upon arrival.
5. Limitation of Liability
Bilko Inc. is not liable for any indirect, incidental, or consequential damages arising from the use of our products. This includes, but is not limited to, fire damage caused by hardware misuse (such as improper overclocking) or any illegal activities performed using our devices.
6. Contact Information
For questions regarding these Terms or to initiate a warranty claim, please contact:
Bilko Inc.
[Insert Physical Address]
Email: support@bilkoinc.com